Smart Shelves Troubleshooting




Symptom 1: The signal lights on the side panel are all normal, but the operational shelves cannot be moved.



Cause: The fuse on the control circuit board is broken.




Solution: Check the fuse in the distribution box and replace it with a good one.



Symptom 2: The computer issues an order, but the Shelf does not respond.



the reason:
1.
The power button is not pressed on the fixed column panel
2.
The computer port is not set.




Solution:
1.
Press the power switch on the fixed column button.
2.
Reset the port on your computer.



Symptom 3: The display status is disordered when the computer is operating.




the reason:
1.
Garbled or virus intrusion
2.
Loose signal cable plug,
3
There are more clutter in the power supply.



Solution:
1.
Turn off the power and restart or kill the system.
2
Check each connector,
3
Turn off the power and restart.




Symptom 4: After the workers are all out, the “prohibition of movement” cannot be lifted.



the reason:
1.
Infrared receiving "people entering" signal "person out" signal error
2.
Infrared devices are blocked by foreign objects.




Solution:
1.
In the infrared device "manufacturer out" signal, so that the number of people in and out,
2.
Remove foreign objects.



Symptom 5: After the power is turned on, the red power indicator light is off.




the reason:
1.
Leakage protection switch jumps open,
2.
Loose connection between power cord and rack



Solution:
1.
Close the leakage protection switch in the distribution box at the top of the fixed group
2.
Reconnect.




The above are the common faults of the smart shelves that Beijing Zhiying Weiye Office Furniture Co., Ltd. summed up for you. The causes of the faults and the solutions to them are expected to help everyone.







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